DO NOT ORDER from them! www.tigerdirect.com sucks ass.
OK...so my 50" LG Plasma from 2004 finally took a dump. I have been w/o a TV now for a little over a month. I have been patient knowing deals pop up all the time and set up email alerts on Slickdeals and Techbargains etc. Check woot, and 1 sale a day etc...pretty much trolling looking for a deal. I do not need a super high end tv. I just want a mid level decent plasma/lcd to replace mine. simple..no 3D, no elaborate home theater baller status. Just a dang tv.
I found a great deal on slickdeals, $749 off of BUY.COM, free ground shipping and w tax came out to $800. It was a LG plasma 50" simple simple. I placed the order on 3/5. I figured it should be coming in this week so I track status...THE ORDER WAS CANCELED!
I called Buy.com CS and they tell me TIGERDIRECT the vendor canceled the order and no other infor was available. I WAS/AM PISSED! WTF? Cancel my order and no info? Where is the customer service? Email me and say we are sorry but the TV you ordered is no longer available..here are some options right? NO NOTHING. I heard nothing.
I emailed them and got some crap reply that LG stopped making that model. Funny thing is after googling some deals, this SAME TV was on sale as soon as 3/17 on the discount websites. CRAP.
SO PISSED right now. I have to look for another tv now...I have FBed and Tweeted this...I am on a campaign to let everyone know my horrible customer service experience. Bastards. They lucky they do not have a FB page. I would eff their wall up something fierce.
Anyways...DO NOT ORDER FROM WWW.TIGERDIRECT.COM!!!!